What Our FAQ Covers and Why It Matters
We built this FAQ around the real questions that come up when you open an account, make your first deposit, or try to withdraw. Most of the confusion we see comes down to three things: how local wallet deposits are confirmed, what the account verification step actually involves, and how to reach us when something does not look right. Each answer below
is written for Bangladesh — so when we say deposit, we mean bKash, Nagad, or Rocket, not a generic bank wire. When we say support, we mean a channel that works on your phone. If you are in Dhaka or anywhere else in Bangladesh and your question is not covered here, the live chat option in your account dashboard connects you directly
to our team. Availability depends on your local law and eligible regions.
- bKash
- Nagad
- Rocket